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Frequently Asked Questions

How do I make an appointment?

You can make an appointment via our Facebook page, telephone or email, please see the contacts page.

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How long do casting appointments last?

Appointments depend on the casting you are having done, but usually 45-60 minutes.  You will be advised at time of booking if this is different. 

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How long do I have to wait for an appointment? 

Appointments are available usually within a couple of weeks or sometimes sooner. With the exception of the 4-6 weeks before Mother’s Day, Father’s Day and the Christmas season where your encouraged to book your casting appointments as far in advance as possible to assure a finished product if you plan to give as a gift.

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Will you travel locally to my home to do a casting? 

Yes, within 20 miles is free however, there will be an additional fee for mileage above the 20 miles.  Some restrictions do apply. 

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When will we get our finished casting? 

They will usually be ready for pick up or delivery (at additional cost) within 6-8 weeks. 

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Any other questions

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